Welcome to Shanghai ACT
Shanghai ACT provides high quality industrial repair technologies and reduces customers' manufacturing costs. Each of our technicians has at least 5 years industrial experience.? ACT has invested in machine controls and designed test fixtures to replicate plant operating systems.? This allows us to dynamically test and simulate actual operating systems.? We have test fixtures encompassing many of the OEMs including Allen Bradley, Fanuc, Square D, Siemens, Barber Coleman,? AMK , ANDRIVE , BAUTZ , BAUMUELLER , ELAU , GROSCHOPP , FAGOR ,?? KOLLMORGEN, Seidel , Jetter , Lenze, SEM , MAVILOR , SSB Antriebstechnik , Rexroth Bosch , Rockwell? , MITSUBISHI , Emerson? CT , SIEMENS and so forth.?
ACT's technicians can also reverse engineer obsolete components that are no longer supported by the OEM.? This can provide substantial savings as opposed to large capital investments in new equipment.?
We also offer one year warranty for all in-house repair from in-service date.
ACT understands as a company we earn your business by servicing you like no other company.? For quality, fast turnaround and fair pricing ACT is the smart choice.?
What Makes Us Different?
Experience
With more than 10 years average experience per technician, we are confident that we have the knowledge to service all of your electronic repair needs. From standard to unique repairs, no job is too big or too small for us to handle.
Best Warranty
Here at Shanghai ACT, we are proud to say that we were the first in our industry to offer a 12 month warranty, and stand by this as a commitment to providing value to our customers.
A typical warranty for the industry is 3 months from the date that the repair is completed. Since most companies stock backup parts and sometimes the repaired items end up on a shelf as a backup, 3 months can easily pass before the part is even used. This is why we offer a 12 month warranty.
Speed
In all businesses, time is money – especially when your items are in need of repair. This is why Shanghai ACT prides itself on both quick response and turnaround times on items. Standard turnaround on most items is within 7-10 days of approval, and we even offer expedited repair options such as rush and emergency rush in times of crisis. If your items can't be repaired, we offer fast replacement options as well to service your immediate needs. We even offer pick-up and delivery!
Customer Service
At Shanghai ACT, we treat our customers and our employees like family. Commitment to customer service is of utmost importance to us; this is why every customer has a dedicated in-house representative to handle any questions or concerns during the repair process, and we offer multiple options to keep in contact with your rep. We pride ourselves on forming long-term relationships with our customers so that we can be there for them as their business (and repair needs!) grow. We also offer no evaluation fees and volume discounts to help make your ongoing repair needs easier.